Shipping Terms

Why isn't there tracking information for my order?

If you don't see any tracking data in your shipment and the estimated delivery date has not yet passed, your package should still arrive by the due date. You will find some common explanations why tracking details are unavailable on our Tracking Shipments Help page.


To take advantage of FREE Shipping:

  • Place a minimum of $25 of eligible merchandise inside of your Shopping Cart.
  • Go on to checkout.
  • Ship your items to a single U.S. address.
  • Select "Group my items into as few shipments as possible" when your shipping preference.
  • Select FREE Shipping for your shipping speed. The transaction will be delivered within 5-9 business days after all of your merchandise is available to ship (including pre-order items).
  • Place your order, and enjoy the free delivery!

International Shipping

We gladly accepts orders all around the world. Available product lines, shipping rates and charges could differ depending on the delivery address on your order.

To find out the shipping rate information specific for your order's destination, find your region.

There may be limitations on where and whether vendors offer international shipping. For more information, visit our the vendors international shipping details page.

On shipping to U.S. protectorates or APO, FPO, or DPO addresses.

Your packages might be controlled by the customs fees and import duties of the nation to which you've your order shipped. These charges will always be the recipient's responsibility. For additional details, read about Restrictions (which pertain to all international shipments) and Import Fees Deposits within the resellers International shipping page.


The below items can be shipped to almost all destinations outside the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books which require special handling as they are extremely heavy (like, multi-volume sets) may not be shipped outside the U.S. If it is the case, it is noted within the product detail page.


For products shipped internationally, take note that any maker warranty may not be valid; manufacturer service options most likely are not available; product manuals, instructions and safety warnings are probably not in destination country languages; products (and accompanying materials) might not be designed in accordance with destination country standards, specifications, and labeling requirements; as well as the products may well not conform to destination country voltage as well as other electrical standards (requiring usage of an adapter or converter if appropriate). You will be responsible for assuring that the product can be lawfully imported for the destination country. When ordering the recipient is the importer of record and must follow all policies of the destination country.


Your privacy is extremely important to us, so we realize that you care about how info about your order is utilized and shared. We'd like our international customers and customers shipping products internationally to know that cross-border shipments are subject to opening and inspection by customs authorities.

Also, we might provide certain order, shipment, and product information, for example titles, to international carriers, and such information may be communicated through the carriers to customs authorities in order to facilitate customs clearance and conform to local laws.

If the order is a gift, the package is noted "Gift," but the price the product continues to be stated within the customs form.

Customs authorities demand price of the gift item to be stated directly on the package.

Shipping Charges and Times by Geographic Region

When orders shipped internationally reach the destination country, they may be controlled by customs clearance procedures which may cause delays beyond original delivery estimates.

Retailers might have policies that vary from our conditions. For items you have purchased with a vendor, please see the applicable seller's policies for the other terms and conditions that may affect your purchase of such merchandise.

When you should Expect to have Your Order

Our estimated delivery date for the order is reliant how quickly we are able to obtain and ship your items, your shipping address, and the shipping speed and options you select. Items Requiring Special Handling

Some items, such as bulky media items, large TVs, and certain perishable products require special handling and shipping methods (such as Expedited Chilled Shipping). You will find information about them along with their shipping requirements and costs from the sellers product shipping web page.

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